HubSpot is one of the world’s leading marketing automation platforms, and they have also added on sales, service, and CMS website platform options in the last few years. While they realize that they will never be an all-in-one platform (mostly because that is genuinely impossible), they have adopted an all-on-one mantra. Through all of the thousands of native and 3rd party integrations, you truly can turn your HubSpot portal into your all-on-one option.
That being said, HubSpot can also be a lot to handle, and it’s easy to lose sight of all of the things that HubSpot can do simply because there are so many moving parts.
HubSpot Support
Regardless of your HubSpot stack, you really can’t do it alone. With so many moving parts and seemingly endless possibilities within HubSpot, if you really want to get full value out of your HubSpot investment, you’re going to need a team. You’re going to need support.
Support can come in multiple forms, including an internal team, support directly from HubSpot, hiring freelancers or contractors, working with a HubSpot Solutions Partner, and now HIVE Hub. Let’s look at each of these options.
Hiring an Internal Team
One of the most appealing things about hiring an internal team is the control you have over the process, training, and workload. You can set specific expectations, see your team every day, and manage what they’re working on and when. The problem with this option is that an internal team can be extremely expensive - especially when you consider more than just salaries (think health insurance, retirement, taxes, vacation time, sick time, training, technology, etc.). Not to mention the fact that it’s really difficult to find a team that is well versed in HubSpot, which means that training will be a long road.
Support from HubSpot
HubSpot offers onboarding and inbound marketing support to all of their customers as well. It’s a great option because you are getting support directly from the company that really created the inbound marketing methodology and the software that you’re using. The downfall here is that it can be expensive, and your support is limited to a specific amount of time and they are not nearly as available as an internal team member or even an agency.
Freelancers & Contractors
Another option is to focus on freelancers and contractors. There are plenty of people out there who understand HubSpot and inbound marketing that can support your initiatives. Going this route is typically less expensive (especially if you go overseas), but knowledge, language barriers, lack of oversight, and knowledge limitations can be major hurdles to get over.
HubSpot Solutions Partners
We believe that the best people to handle HubSpot tasks are Solutions Partners. These are agencies that have dedicated their training, resources, and process to HubSpot and have gone through extensive training in order to execute not only on inbound marketing campaigns but to do it through the HubSpot platform. We are a Diamond HubSpot Solutions Partner, and our entire team has undergone a ton of training on both the methodologies and the HubSpot platform (CRM, Marketing Hub, Sales Hub, Service Hub, CMS Hub, Operations Hub, and Commerce Hub) in order to truly become experts in HubSpot. The downfall to working with a HubSpot Solutions Partner is that they typically work on a retainer model and that may require a long-term commitment and a commitment to full marketing and sales campaigns in addition to HubSpot support.
Introducing HIVE Hub
We truly believe that HubSpot Solutions Partners deliver better inbound marketing initiatives and campaigns as well as HubSpot support than any other option, but what if you only need support within HubSpot? What if you’re not looking for strategy, content, copywriting, design, or full marketing campaign support? That’s why we created HIVE Hub.
HIVE Hub is a HubSpot dedicated service where you can get all the HubSpot support that you need without all the extra things that you may not need. Through a HIVE Hub package, you get access to all of our HubSpot certified team, knowledge, and expertise in order to create anything you can imagine within your HubSpot portal. Here’s how it works:
- You choose your package — they range from $895/month to $1995/month
- All packages are on a month-to-month basis, and you can cancel at any time
- You can submit unlimited HubSpot tasks to be completed by our team
- Our team will tackle each task based on your subscription — from 1 task per month to 3 tasks at a time
- Our team will keep you up to date on all tasks through a client portal with delivery deadlines, progress reports, and transparent communication
- Once a task is approved by you, we move on to the next task in your queue.
What is a HubSpot Task?
A HubSpot task is anything that can be completed in HubSpot. Here is a quick list (non-comprehensive) of tasks that you can have our team complete for you:
- Onboarding
- CRM clean up
- Property creation
- Dashboard creation
- Report creation
- List creation
- Live chat/chatbot creation
- Snippet/Template setup
- Email template development
- Social media connection setup
- Landing page template development
- Custom module development
- Theme development
- Blog template development
- HubDB management
- CTA creation
- Form creation
- Project setup
- Pillar page setup
- SEO updates
- Workflow creation
- Deal pipeline creation
- Deal automation setup
- Meetings setup
- Playbook creation
- Sequence setup
- And so much more
What's Included in a HIVE Hub Package?
HIVE Hub has three packages available. If you are looking for something more robust, please contact us.
Basic Package
Supplement your internal team and get support within your HubSpot portal at an economical price. Development tasks not included.
Includes:
- One-on-one kickoff with a HubSpot Expert
- Unlimited task submissions
- Up to 10 tasks completed per month
- Up to 1 hour of consulting per month
- Client portal
- Monitor progress 24/7
- ETA on all tasks
- Full QA process and testing
- Unlimited task revisions
- Support in 1 portal
Pro Package
Offload your HubSpot tasks to the experts. Our team of HubSpot experts are here to execute all of your HubSpot needs with the Pro package.
Includes:
- One-on-one kickoff with a HubSpot Expert
- Unlimited task submissions
- Development tasks
- Up to 3 active tasks at a time
- Up to 20 development tasks per month
- Up to 2 hours of consulting per month
- Client portal
- Monitor progress 24/7
- ETA on all tasks
- Full QA process and testing
- Unlimited task revisions
- HubSpot portal recommendations
- Support in 1 portal
White Label Package
Are you a marketing agency looking to white label HubSpot tasks? Here's the option for you! Offload all of your client's HubSpot tasks and get back to your revenue generating activities.
Includes:
- One-on-one kickoff with a HubSpot Expert
- Unlimited task submissions
- Development tasks
- Up to 4 active tasks at a time
- Up to 20 development tasks per month
- Up to 2 hours of consulting per month
- Client portal
- Monitor progress 24/7
- ETA on all tasks
- Full QA process and testing
- Unlimited task revisions
- HubSpot portal recommendations
- White label users
- Support in unlimited portals
Visit our HIVE Hub pricing page for current subscription rates.
Interested in getting more out of your HubSpot investment? Get started today for free!
